Japan Airlines and CHAMP extend cargo technology partnership

Japan Airlines has renewed its partnership with CHAMP Cargosystems for multiple years. The renewed agreement marks the next phase of a 12-year partnership between the two companies and is intended to align JAL's future business requirements with the capabilities of Cargospot neo as the airline continues to digitise its cargo operations.

Cargospot neo is CHAMP's next-generation cargo management system, built on the CHAMP neo Platform. It uses an API-based architecture and artificial intelligence to bring operational, commercial and financial processes together in one system. The platform is designed to simplify integration between airlines, freight forwarders, ground handlers and technology partners, and aims to improve visibility, flexibility and automation across cargo operations. Its AI capabilities are intended to support decision-making, capacity and commercial planning, process management and faster responses to changing customer and market requirements.

JAL and CHAMP have previously introduced digital services supporting paperless domestic cargo processes and self-service facilities for JAL's international and domestic partners, including APIs and mobile capabilities running on the neo Platform. JAL also uses several CHAMP solutions across its cargo network, covering core operations, customs and security compliance, and business intelligence.

Manuel Galindo, Chief Executive Officer of CHAMP Cargosystems, said the renewed agreement reflected the strength of the partnership and the companies' shared ambition to advance air cargo operations. He added that the transition to Cargospot neo Airline would give JAL access to AI-enabled cargo operations, digital sales capabilities and large-scale connectivity with partners and channels.