ePost Global triples Chicago-area footprint for cross-border parcels

ePost Global has tripled its processing footprint near Chicago O'Hare International Airport. The expanded site is now the company's largest US facility for handling both cross-border e-commerce parcels and international mail, a move the company links to sustained growth in international shipping and e-commerce volumes.

According to the company, its previous facility in the Chicago metropolitan area had reached maximum operational capacity, prompting the shift to a larger site. The expansion is intended to remove volume ceilings for customers and provide network resilience and flexibility during peak demand and global supply chain disruptions. The company says it is preparing for what it projects will be its busiest peak season to date.

The expanded hub includes automated sortation, advanced optical character recognition, optical scanning and tracking systems, and piece-to-container verification. ePost Global says these technologies identify handling exceptions in real time, improve sorting precision and reduce manual intervention and repeat scanning, allowing a higher share of shipments to move directly from induction into outbound containers for key international hubs.

Kelly Martinez, Co-President, said Chicago has become the company's highest-volume US operation and that demand had outgrown the old space. Co-Founder and Co-President Fabrizio Alvear said the company is investing ahead of demand so it can accept more volume without artificial limits. The expansion is described as the latest step in a multi-year investment programme covering facility automation, digital capabilities, shipment visibility and cross-border returns management, and complements the company's relationships with postal operators, commercial air carriers and airline partners.